Fabletics is a women’s sportswear company founded by Kate Hudson that lets you shop for clothes as a regular member or sign up for VIP membership to earn big rewards. Find out if Fabletics VIP membership is worth it today in our Fabletics review.
What is Fabletics?
Fabletics, found at Fabletics.com, is a sportswear company that sells a wide range of tops, bottoms, and workout outfits for women.
The site is one of three members of the online “Fab” clothing retail scene, including JustFab and FabKids.
At Fabletics.com, you can browse through collections – like the summer collection or special picks chosen by Kate Hudson (and often worn by her as well). You can also view products by top sellers or by discounts.
What Does Fabletics Sell?
At Fabletics, you can buy clothes individually or buy the outfit. Some sample items include:
— Sports Bras ($15.95 to $24.95 VIP price)
— Wrap Tops ($19.95 VIP price)
— Tank Tops ($15.95 to $19.95 VIP price)
— Leggings ($39.95 to $44.95 VIP price)
— 2 Piece or 3 Piece Workout Outfits ($24.97 to $59.95 VIP price)
VIP prices are 40% lower than the regular retail price. If you’re ordering from Fabletics for the first time, then you’ll get 50% off your first order.
How Does the VIP Membership Program Work?
At first glance, Fabletics seems to work just like most other athletic sportswear companies. You look at clothes online, fill up your shopping cart, and check out.
But Fabletics has a VIP membership program that aims to change the way women buy clothes online. Here’s how that membership program works:
— You sign up for the VIP membership program using your credit card. You instantly get 40% off all Fabletics retail prices.
— You get free shipping on all orders over $49.95 and also earn VIP reward points you can use to cash in for more items.
— After signing up for the VIP program, you instantly get 50% off your first order.
— Every month, your credit card will be charged $49.95 on the 6th of each month. To avoid that $49.95 charge, you need to sign into your Fabletics account and click the “Skip the Month” button. Or, if you want to buy clothes, you can find complete outfits starting at $49.95 at Fabletics.
— If your credit card is charged $49.95, that means you haven’t purchased clothes or selected the Skip the Month option before the 6th of that month. In that case, your account receives one outfit credit. You can let these outfit credits build up and eventually cash them in for outfits starting at $49.95 each.
— You can skip as many months as you like without penalty. As long as you remember to sign into your account between the 1st and 5th of every month, you’ll be able to control which charges appear on your credit card.
— You can also cancel your Fabletics VIP membership at any time by calling 1-844-Fabletics (1-844-322-5384).
Sounds complicated right?
What Do Customers Have to Say About Fabletics?
Fabletics has an ugly reputation online. A quick search for Fabletics reviews reveals hundreds of unhappy customers.
Many of these customers have expressed disgust over the $49.95 monthly charge appearing on their credit card. The website clearly explains that you can avoid this charge by clicking the Skip the Month button every month – although some women appear to have misread the requirements.
As a result, many of the reviews talk about the company’s “shady” and “deceptive” subscription policy.
Many customers also expressed disappointment with the customer service: one woman missed the “Skip the Month” deadline by one day. She called customer service to see if she could still skip the month. Her call went to a “foreign call center” where the employee “reads you the rules of signing up for the VIP membership” in a “robotic” way with “no compassion.”
Another review said that Fabletics “is a scam”. That woman said that she called to cancel her Fabletics subscription over the phone (which is the only way to cancel). She talked to an employee and received confirmation from customer service that her account was cancelled. Then, her account continued to be charged “for months before I realized this was still happening.” That reviewer received no help from customer service and was told to dispute the charges with her bank and VISA.
Aside from the complaints about the subscription misunderstandings and customer service, people generally have good things to say about Fabletics. They claim the clothes are made with good quality and the prices are surprisingly affordable. Women also appreciated the trendiness of the outfits.
Fabletics lists its corporate headquarters as 2301 Rosecrans Avenue in El Segundo, California 90245. The company can be reached by phone at 1-855-202-3570.
Fabletics was founded in 2013 by actress Kate Hudson, who repeatedly appears in her Fabletics athletic clothing when working out in public.
Kate Hudson is one of several major female celebrities jumping into the athletic sportswear niche. Rihanna and Rita Ora have also founded their own sportswear clothing lines over the last few years.
Conclusion: Who Should Buy From Fabletics?
Fabletics has a bit of a PR problem online. When you search for Fabletics reviews online, you’ll find hundreds of reviews from unhappy customers who call the company “shady” and “misleading”.
Those reviews can be a bit misleading themselves. Most of the negative reviews involve women who didn’t read the fine print about the VIP membership program: they only saw $50 fees appear on their credit card every month because they forgot to “Skip the Month.”
If you remember to Skip the Month every month, or only buy outfits you want every month, then Fabletics could be a good sportswear company for women like you. If you sign up for the VIP membership program simply because you want 40% off retail prices and forget about the monthly charge, then Fabletics could quickly add up to hundreds of dollars of unwanted charges on your credit card. Making matters worse is that you can’t cancel online: you can only cancel over the phone by calling the foreign call center.
As long as you understand these restrictions and read through the VIP membership program’s requirements, you should be able to enjoy high-quality, competitively-priced athletic clothing personally approved by Kate Hudson.