Medical Supply Helpline CPAP Equipment Rental Review

Medical Supply Helpline is a website that helps connect you with low-cost medical equipment like CPAP or BiPAP machines. Here’s our review.

What is Medical Supply Helpline?

Medical Supply Helpline is a medical equipment supply company found online at The company promises to help connect customers to equipment like CPAP or BiPAP machines at “little or no cost”.

Today, many Americans rely on unsanitary old or used equipment with worn-out chin straps and other visible defects. Medical Supply Helpline promises to help you solve these problems by providing a regular fresh supply shipped directly to your door for an inexpensive price.

You give the company your contact information and insurance info, and then it decides whether or not you’re eligible for low-cost medical supplies.

How does Medical Supply Helpline Work?

How exactly does this company get low-cost medical supplies for a cheap price? The company’s online form requests your basic contact information, whether or not you’ve been diagnosed with sleep apnea, and your insurance type (Medicare, Medicaid, PPO, HMO, or VA). It also asks if you have a prescription for CPAP or BiPAP equipment or supplies.

Then, based on this information, Medical Supply Helpline determines whether or not you’re eligible for cheap medical equipment. Depending on your insurance, your prescription status, and other factors, you may be missing out on cheap CPAP and BiPAP machines without even knowing it.

With that in mind, Medical Supply Helpline basically does your work for you: it looks at your current insurance policy and checks to see whether you’re missing out on any benefits.

Then, if it’s found that you’re eligible for cheap CPAP or BiPAP equipment, the company will send the equipment to you.

What’s the Catch?

There are two major catches with Medical Supply Helpline. Those catches include:

— When you submit your contact information through the website, you’re submitting “Allied Medical Supply Network” and any of “its affiliates, subsidiaries or partners to contact me by phone, email or SMS”. In other words, your private information will be sold to the highest bidder and you may receive endless calls, emails, or texts over the next few months.

— The bottom of the Medical Supply Helpline form cautions that “some insurances may not cover some or all of the cost. Please check with your insurance carrier to find out what is covered.”

The second catch is a little worrying: it basically says that you may fill out all your information hoping to get cheap CPAP or BiPAP equipment, only to find out that none of the cost is covered. Making things worse is that you may have already received that equipment and the bill for it.

Ultimately, it’s up to you to determine whether or not your insurance covers the costs of a CPAP or BiPAP machine. If your insurance does cover it, then you have no reason to go through Medical Supply Helpline: you can purchase the machine from pretty much any vendor that accepts your type of insurance.

Fortunately, if you’re not sure about your insurance coverage, you can contact Medical Supply Helpline over the phone at 888-416-3992 and they will answer any questions you might have.

How Does Medical Supply Helpline Make Money?

Medical Supply Helpline makes money by connecting people who need CPAP or BiPAP machines to people who sell those machines.

Medical Supply Helpline is affiliated with certain manufacturers. Every time Medical Supply Helpline sells one of these machines, it earns a commission from that sale.

There’s nothing stopping you from ordering directly from these manufacturers or from other CPAP/BiPAP machine supply websites. Medical Supply Helpline wants you to order through them because that’s how they make money.

About Medical Supply Helpline

Medical Supply Helpline was created by Allied Medical Supply Network. The company specializes in connecting Americans with certain medical supplies – including CPAP supplies, diabetic supplies, and catheter supplies.

Here’s how the company describes its CPAP equipment sales department:

“At the Allied Medical Supply Network, our partner companies carry CPAP, BiPAP, and Bi-Level products and supplies from various top-level manufacturers. Our partners carry the largest variety of CPAP Supplies , you choose the product that best fits your needs and lifestyle.”

Other product departments offered by the company operate in the same way. Allied has partnered with medical supply manufacturers and appears to earn a commission by selling those products to you.

The company’s official website,, lists company headquarters (and the physical retail store) as being located in Orange, California.

Should You Use Medical Supply Helpline to Get your CPAP or BiPAP Equipment?

Allied Medical Supply is a 50+ year old company with a long history of connecting Americans with medical supplies. The company accepts all major types of insurance and uses that information to help connect you with low-cost or free medical supplies.

Instead of ordering directly through the company right away, you should double check with a company representative to make sure your insurance actually covers the costs of your equipment. Otherwise, you could be left with a big bill where your insurance doesn’t cover anything.

In any case, Allied Medical Supply and Medical Supply Helpline are a legitimate way to get medical supplies across America – just don’t expect your insurance to cover 100% of the costs all the time. And get ready to receive product offers via email and SMS from Allied’s “partner companies”, which may bombard you with medical information that it thinks may pertain to your needs in the hopes of making a sale.


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