Technology has revolutionized many aspects of life. Today, it is difficult to find a sphere of human life that has not been impacted in any way by technology. This is especially true for businesses. Every business owner the world over knows just how important technology is to the success of their business.
The hospitality industry requires the use of technology just as much as any other business. Thus, Resy, a formidable software creation company, took upon itself to design an operating system that makes the running of restaurants an incredibly smooth affair.
The software benefits not only those who run restaurants, but even customers who dine from various restaurants. In a nutshell, Resy is the future of the hospitality industry.
Why Was Resy Needed?
Running a restaurant has never been easy, and less so in this era of the internet. Although making reservations online might be easy and convenient for customers, it is tiring on the management of the restaurants to say the least.
They have to ensure that all the relevant information has been obtained from the guests and stored correctly, not to mention the actual provision of services to the customers. That is where Resy comes in handy. This software can work wonders for your management process, saving you plenty of time, energy, and resources.
Resy is co-founded by Ben Leventhal, who also co-founded Eater.com, Gary Vaynerchuk, who is an entrepreneur as well as a social media expert, and Michael Montero. These, together with the company’s top leadership, are individuals who possess a wealth of knowledge and experience in the hospitality industry.
They also work closely with restaurant owners in order to develop and constantly adapt their software is a manner that bests serves the interests of restaurant owners. Currently, Resy serves about 500 restaurants across the United States.
Benefits of Using Resy
1. Focuses on customer satisfaction
It is often said that customers are the most important part of a business. This is because it is the customers who keep the business doors open. A restaurant that focuses on guest satisfaction will have its doors open for decades to come, simply because people will be delighted to dine there.
This is the promise that Resy makes to all the restaurants that use the software. Using the software will certainly go a long way in enhancing the experience that customers have at your restaurants, and it will only be a matter of time before your restaurant chain builds itself a strong reputation.
For one thing, the software enables you to share details about your customers across your entire restaurant chain. This means that their preferences are prioritized at any of your restaurants. This not only reduces the workload for you, but it also makes for a pleasant experience with your customers.
It makes them feel like an important part of your business, and nothing makes people more loyal to your business faster than that. Additionally, customers can create a profile through the Resy app, and that information will be availed to you.
As such, you will know what they are allergic to and what dietary restrictions they might have without having to ask them. Even better, you will learn from their profiles what their birthdays and special days are, so you can reward their loyalty on such days.
Even better is the fact that the app allows guests to rate the service they received in your restaurant through social media platforms, and these ratings are availed to you in real time. If you constantly receive high ratings, it will certainly reflect in the number of customers who will visit your restaurants. If not, you will be able to make improvements where they are needed. It is a win-win situation whichever way you look at it.
2. Convenience
Another perk that comes with using this software is that it lessens the burden of running your restaurant a lot for you. Managing reservations becomes the easiest thing to do with this software.
Additionally, the software provides an avenue for two way SMS. This means that you can remind your guests of their reservations, and they in turn can confirm or cancel their reservations in good time. The peace of mind that this software affords you is priceless. The things that you can achieve with this software are nothing if not awe-inspiring.
3. Reasonably priced
You would think that software that does all of the above would cost an arm and a leg. The good news is that Resy is one of the most reasonably priced restaurant-management softwares. The competitive prices make it a must-have for anyone who wishes to grow their restaurant by leaps and bounds.
4. Availability
There is no denying the fact that from time to time, you might need assistance running your restaurant using this software. From the installation of the software to your computers to the testing for any errors, the company’s staff will be with you every step of the way.
And in case you ever run into any problems with your software, do not hesitate to contact the company. The company is available to address any concerns you might have at any time of day or night, every day of the year, year in and year out. Nothing spells customer support better than that.
Risks
The Resy software is guaranteed to make the running of your restaurant much more efficient. There is absolutely no harm you are likely to suffer by using this software. With Resy, you have everything to gain and nothing to lose.
Resy Final Words
If you are still undecided on whether or not to use this software, you are certainly missing out on a lot of benefits. This software will most likely transform your whole business administration experience. It is the definition of convenience and ease in as far as running restaurants is concerned.
Additionally, the software is relatively affordable for restaurants all of kinds, from those that are just getting established to the giants in the industry. Running a restaurant has never been easier as it is using the Resy operating system.
